Privacy Policy

Thank you for choosing Best Live. This Privacy Statement describes the types of information we collect, how we handle it, and the choices available to you. By using Best Live, you consent to the practices described herein. If you do not accept any portion of this Statement, please stop using our services. We may revise this document periodically; the updated version will be posted with a new revision date or communicated through other reasonable methods. Continued use constitutes acceptance of any changes.


1. Categories of Information We Collect

1.1 Information You Voluntarily Submit

· Profile Information:display name, gender (some fields may be locked after initial selection), birth details, mobile number (if required), verification codes, and profile images.

· Content You Create:messages, audio clips, photos, videos, and other material shared within the app.

· Transaction Recordspurchase logs, virtual item transactions, and timestamps. Sensitive billing information is handled solely by third-party payment services; Best Live does not store full payment card numbers.

· Support Interactions:any correspondence with customer service and materials submitted for complaint resolution.

1.2 Information Collected Automatically

· Device-Related Data: phone model, operating system, application version, display characteristics, device identifiers (GAID, IMEI), and network type.

· Activity Logs: duration of use, navigation patterns, feature engagement statistics, and technical event logs.

· Non-Precise Location: inferred from IP address or network provider information.

· Safety & Moderation Data: certain communications or uploads may undergo automated review to identify spam, illegal activity, or policy violations.

1.3 Information From External Sources

· Third-Party Authentication: when using Apple, Google, Facebook, or similar services to create an account, we may receive limited profile details, subject to your consent.

· Partner-Derived Data: advertisers, analytics firms, and payment partners may share data under their respective privacy terms.


2. Purposes of Processing

We process personal data for purposes such as:

· Enabling account setup, access control, and in-app interactions;

· Tailoring recommendations and displaying relevant content;

· Monitoring performance, improving reliability, and correcting errors;

· Safeguarding the platform by identifying suspicious or abusive behavior;

· Satisfying user requests regarding data access or management.

· Where consent is required, you retain the right to withdraw it at any time, without affecting previously lawful processing.


3. When We Share Your Data

We may share information only under defined circumstances:

· Operational Partners: including hosting services, moderation vendors, analytics providers, app store operators, and payment institutions. These partners may use the data solely to perform contracted functions.

· Legal Requirements: when mandated by law, litigation, government authorities, or to protect user or platform safety.

· Corporate Events: such as mergers, transfers, or restructuring where user information may form part of the transferred assets.

· Affiliated Entities: within our organizational group to streamline operations and ensure consistent safety management.


4. Global Data Processing

Your information may be stored or processed in regions outside the country where you reside. We implement required legal mechanisms to ensure adequate data protection standards for international transfers.


5. Safeguarding Your Information

We apply appropriate technical and organizational protections—such as encryption, controlled access, and intrusion detection—to secure your data. Nevertheless, online transmission carries inherent risks, and no system can be entirely protected. Keep your login details confidential.


6. Your Privacy Choices

You may have the ability to:

· Access personal information we hold about you;

· Request corrections to inaccurate or outdated data;

· Ask for deletion when legally justified;

· Limit or object to certain processing activities.

· Requests can be made via in-app tools or through our support contact.


7. Cookies & Similar Tools

Best Live uses cookies, local storage, and analytical technologies to support basic functionality and understand how users interact with the service. These tools are not intended for unauthorized third-party tracking.


8. Protection of Minors

Our platform is designed for adults. If we learn that personal data from a minor has been collected without proper authorization, we will promptly remove it. Please reach out if you are aware of such a case.


9. Updates to This Statement

This Privacy Statement may be updated periodically. The latest version will be accessible within the app. Using the service after updates indicates your agreement with the revised terms.


10. Contact Information

For questions regarding privacy or to submit a data-related request, please contact our team through the Best Live in-app help center or via the official support email address: angelahoan113@gmail.com.